PRIVACY POLICY

This Privacy Policy explains how Bacons Billabong (“we”, “us”, “our”) collects, uses, discloses and protects personal information when visitors access our website baconsbillabong.co.uk and make accommodation bookings online.

By using our website or completing a booking, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information Provided Directly by You

When you make a booking or contact us, we may collect:

Full name
Email address
Phone number
Billing and payment information
Booking details (dates, number of guests, special requests)

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages viewed and time spent
Cookies and similar tracking technologies

1.3 Information from Third Parties

If you book through an external booking platform, they may share booking-related information with us so we can process your reservation.

2. How We Use Your Information

We use personal information for the following purposes:

To process and manage accommodation bookings
To communicate booking confirmations, updates, or enquiries
To provide customer support
To improve website performance and user experience
To process payments and prevent fraudulent activity
To comply with legal obligations

3. Sharing of Information

We do not sell personal information.
We may share your information only with:

Payment processors to complete transactions
Service providers assisting in website hosting, analytics, or customer support
Regulatory or legal authorities when required by law
Booking partners (if you booked via a third-party platform)

All third parties must comply with relevant privacy legislation and maintain appropriate data protection standards.

4. Cookies and Tracking Technologies

Our website uses cookies to:

Enable booking functionality
Improve site performance
Analyse usage for optimisation

You can adjust your browser settings to limit or disable cookies, but this may affect website functionality.

5. Data Retention

We retain personal information only as long as:

Necessary to fulfil your booking
Required for legitimate business purposes
Required by applicable laws (e.g., tax or record-keeping requirements)

Once no longer needed, information is securely deleted or anonymised.

6. Security of Your Information

We take reasonable steps to protect your personal information from:

Unauthorised access
Loss or misuse
Alteration or disclosure

However, no method of Internet transmission is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location and the laws that apply to you, you may have the right to:

Access the personal information we hold about you
Request correction or updating of your information
Request deletion of your information
Object to or restrict processing
Withdraw consent (where applicable)

To exercise these rights, contact us at: baconsbillabong@gmail.com

8. Children’s Privacy

Our services are not directed to children under the age of 16.
We do not knowingly collect personal information from minors unless provided by a parent or legal guardian as part of a booking.
If we learn that we have collected information from a minor without consent, we will securely delete it.

9. Links to Third-Party Websites

Our website may link to external websites or booking platforms.
We are not responsible for the privacy practices or content of those sites.
We encourage you to read their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The “Last updated” date will be revised accordingly.
Continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: Email: baconsbillabong@gmail.com